Take the 2-minute tour ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

For some reason a subset of my Google Contacts are being moved from the My Contacts list to the Other Contacts list. Unfortunately this has the effect of removing them from my iPhone as I have them synced, and only the My Contacts list is synced. It has happened 3 or 4 times in the last few months. It affects about 50 of my 160 contacts.

It seems to happen after I make minor changes to contacts on my phone - last night I added a number to a single contact, and today I noticed that the contacts were missing.

Any ideas on what is causing this and how to fix it?

share|improve this question
    
you can also consder giving an up-vote to your accepted answers. –  user221287 May 6 '12 at 7:44
    
@RishabhPoddar I'm not sure what happened but I meant to mark my own answer as the accepted answer, not yours. While useful information your answer did not fix the problem. –  jwaddell May 6 '12 at 22:39

3 Answers 3

In GMail Contacts:

My Contact List Contains:

  1. The contacts that you have manually added to GMail using the GMail interface.

Other Contact List Contains:

  1. Email address that got automatically added because you have sent them email(s).

  2. Email address that were uploaded to your GMail account in the form of a .csv file.

  3. Email address that were uploaded to your GMail account because of using sync feature with your phone.

share|improve this answer
up vote 1 down vote accepted

I fixed this by removing all my mail and contact accounts from the phone (note - not deleting the actual mail and contact items, just removing the sync accounts) and then adding them again. I guess something must have become corrupted somehow.

share|improve this answer
    
you should post this as a comment not answer. –  user221287 May 6 '12 at 7:43
    
Well deleting everything is an extreme way. Did you add them again through your iPhone contacts Sync or through the GMail interface? –  user221287 May 7 '12 at 4:53
    
I just deleted the accounts, not the addresses themselves. I just had to add the accounts again to the phone to get all my contacts back. I'll update the answer to make this more clear. –  jwaddell May 7 '12 at 22:38
    
Have you found a solution for this yet? I'm having the same problem. Whenever I delete a contact on the iPhone, Google Contacts moves it from "My Contacts" to "Other Contacts", instead of just deleting it like the iPhone does. I tried what you said, by turning off the contacts sync on iPhone, and then turning it back on, but it is still doing it. Thanks –  user23167 Aug 10 '12 at 10:15
    
@N.T. I completely deleted all accounts from my phone and then re-added them, and the problem hasn't happened since. –  jwaddell Aug 14 '12 at 4:17

Select the contacts you want to remove from "My Contacts", go to the pull down menu "Groups" and un-check the "My Contacts" box. Be sure to apply the changes at the bottom of the pulldown. They should be moved to the "Other Contacts" section.

-- Found the answer in Google's Product Forum: How do I move contacts from "my contacts" to "other Contacts"?

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.