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For some reason a subset of my Google Contacts are being moved from the My Contacts list to the Other Contacts list. Unfortunately this has the effect of removing them from my iPhone as I have them synced, and only the My Contacts list is synced. It has happened 3 or 4 times in the last few months. It affects about 50 of my 160 contacts.

It seems to happen after I make minor changes to contacts on my phone - last night I added a number to a single contact, and today I noticed that the contacts were missing.

Any ideas on what is causing this and how to fix it?

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you can also consder giving an up-vote to your accepted answers. – user221287 May 6 '12 at 7:44
@RishabhPoddar I'm not sure what happened but I meant to mark my own answer as the accepted answer, not yours. While useful information your answer did not fix the problem. – jwaddell May 6 '12 at 22:39

2 Answers

up vote 2 down vote

In GMail Contacts:

My Contact List Contains:

  1. The contacts that you have manually added to GMail using the GMail interface.

Other Contact List Contains:

  1. Email address that got automatically added because you have sent them email(s).

  2. Email address that were uploaded to your GMail account in the form of a .csv file.

  3. Email address that were uploaded to your GMail account because of using sync feature with your phone.

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up vote 1 down vote accepted

I fixed this by removing all my mail and contact accounts from the phone (note - not deleting the actual mail and contact items, just removing the sync accounts) and then adding them again. I guess something must have become corrupted somehow.

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you should post this as a comment not answer. – user221287 May 6 '12 at 7:43
Well deleting everything is an extreme way. Did you add them again through your iPhone contacts Sync or through the GMail interface? – user221287 May 7 '12 at 4:53
I just deleted the accounts, not the addresses themselves. I just had to add the accounts again to the phone to get all my contacts back. I'll update the answer to make this more clear. – jwaddell May 7 '12 at 22:38
Have you found a solution for this yet? I'm having the same problem. Whenever I delete a contact on the iPhone, Google Contacts moves it from "My Contacts" to "Other Contacts", instead of just deleting it like the iPhone does. I tried what you said, by turning off the contacts sync on iPhone, and then turning it back on, but it is still doing it. Thanks – user23167 Aug 10 '12 at 10:15
@N.T. I completely deleted all accounts from my phone and then re-added them, and the problem hasn't happened since. – jwaddell Aug 14 '12 at 4:17

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