My company is looking for a helpdesk solution that works with our Google Apps Premier service. The biggest problem we are running in to is that our company has several brands which we support through different websites.
Does anyone know of a graceful application that would allow us to service these different brands through one unified interface? Assist.ly and Zendesk seem to both balk at the idea.
All I want is to preserve and pitch back a reply to the customer using the exact same email address.