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It's been several weeks and several emails, still no answers. I suspended my account because I suspected that it was hacked. I've been trying to get it reactivated through Facebook reactivation procedure. When I get to the step 2 "Send Security Code", the code never get sent. I logged that problem as a Login problem, as a bug, as a security issue and i never heard anything from them.

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2 Answers 2

up vote 2 down vote accepted

You can post a thread here

http://getsatisfaction.com/facebook

Get Satisfaction, a place where customers and companies connect around the products and services they use

Also though, I would not recommend it but you can try hijacking someones's request and see if you can get someone to email you. Be clear and not demanding. Be honest as well, if it is necessary work wise for you to get your Facebook account working again tell them.

Example

abuse+dt17u8y@facebook.com

where +[filter] is used to filter each situation.

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The other one I think is appeals but I do not have a filter for that right now you can just try appeals@facebook.com and cross your fingers –  phwd Jul 6 '10 at 16:34
    
Thank you. I will send an email to appeals@facebook.com. –  DominicDoiron Jul 8 '10 at 11:43
    
It took 49 days before my problem got fixed. –  DominicDoiron Jul 13 '10 at 22:07

You can of course phone them: 650-543-4800. I've not tried it but it seem that you can only leave a message there. It's maybe a try to get a response.

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