As you may know, Facebook allows users to choose a "vanity URL," allowing easy linking to one's profile. However, once set, this URL cannot be changed and this was done for security reasons, understandably.
I have a friend whose now ex-partner set the URL to be "herfirstname.hislastname" without her permission. She tried to change it after this, but to no avail.
Has anyone successfully contacted Facebook and got them to either disable the name and revert back to an ID or change the name to another?