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I am looking for a simple trouble ticketing solution for my website. I am trying to avoid using emails for tracking problem that the users of my site would face,so I wanted a web based solution. Apart from basic crud operations I am looking for ability to integrate email support withing the solution.Having an API to integrate against would be a plus.

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closed as off topic by Eight Days of Malaise, phwd Aug 11 '11 at 20:21

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1 Answer

Check out OTRS-Help-Desk and OSTicket.

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