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Various users on our trello board are using the convention of @username to attempt to send me messages. But the convention does not work. I never receive a notification.

Is there some usage convention we need to consider as in should the reference appear after some other text in the comment?

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I've never heard of Trello having this feature, and it is not mentioned in the Trello user guide.

I think that Trello just doesn't have this functionality. It's a nice idea, though: you could email it as a suggestion to: feature-ideas@trello.com

Having said that, in general Trello tries to minimise the amount of email it sends. So if you used the system soon after a change was made, you likely wouldn't get a notification anyway. See the recent On Email Notifications blog for recent info on email in Trello.

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You could always mention someone by first name or last name (e.g. @george or @rasch).

Now that the card for @username mentions is live, you can mention them using @username as well.

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