Take the 2-minute tour ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

Say I have two email addresses X and Y. I normally use X and keep Y for more private uses, such as Paypal. Somebody mistakenly sent me a payment to the X email address. I could tell them to cancel the payment, but I'm afraid that if they did so Paypal would still keep their cut.

If they do, I'd very much rather avoid that and sign up with the X email address and just pay something the amount of money received precisely, something that's not too hard nowadays thanks to the "Pay what you want" offers.

So: does Paypal keep the cut on a cancelled payment? The help center does not answer this question in the relevant support article.

share|improve this question
add comment

1 Answer

If you refunded the payment, rather than cancelling it, the fees are also refunded provided the payment was for goods or services.

You can partially or fully refund a buyer within 60 days of receiving their payment. Refunds are available only for transactions involving the purchase of goods and services.

When issuing a full refund, your original transaction fee is credited to you. When issuing a partial refund, a portion of the fee is credited to you.

Source: PayPal

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.