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I have email from my personal domain POP'ed by my Gmail account. It works beautifully, except that it can't seem to do auto-replies.

That means that I can't have an away message when I'm on vacation. And it means I can't create filters using canned responses.

How can I make this work within Gmail?

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It's been a while, I know, but I hope my answer helped you. If you don't mind, accept it. Thx! – user 99572 is fine Mar 10 at 15:13

migrated from superuser.com Dec 23 '11 at 2:15

1 Answer

up vote 5 down vote accepted

it can't seem to do auto-replies

I beg to differ.

Make sure Canned Responses is activated: Activate canned responses Gmail

Then you create a filter for emails that are sent to your old email address:

to:(my.old.address@example.com)

You call the filter, say, Old. Then you select a canned response for that filter. Actually, you don't even need to do that. You can autorespond to these emails just the same just by creating a filter for them.

Look at this screenshot:

Gmail canned responses autoresponder

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I guess that's the best answer. Maybe there's a bug in my gmail account because it won't let me do that, but it seems to work for you and others. Thanks. – Andrew Warner Mar 11 at 22:53
@AndrewWarner Have you actually activated canned responses in your Gmail settings? I have added a picture to show you where to find it. As a last resort you can contact Google to help you out. – user 99572 is fine Mar 12 at 8:17
I did, but for some reason it only fires off for emails that are sent directly to my @gmail.com address – Andrew Warner Mar 15 at 19:45
@AndrewWarner Are auto-replies to your other emails sent via gmail or via SMTP of your other mail accounts? – user 99572 is fine Mar 15 at 20:18

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