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I have email from my personal domain POP'ed by my Gmail account. It works beautifully, except that it can't seem to do auto-replies.

That means that I can't have an away message when I'm on vacation. And it means I can't create filters using canned responses.

How can I make this work within Gmail?

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It's been a while, I know, but I hope my answer helped you. If you don't mind, accept it. Thx! –  user 99572 is fine Mar 10 '13 at 15:13
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migrated from superuser.com Dec 23 '11 at 2:15

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2 Answers

up vote 5 down vote accepted

it can't seem to do auto-replies

I beg to differ.

Make sure Canned Responses is activated: Activate canned responses Gmail

Then you create a filter for emails that are sent to your old email address:

to:(my.old.address@example.com)

You call the filter, say, Old. Then you select a canned response for that filter. Actually, you don't even need to do that. You can autorespond to these emails just the same just by creating a filter for them.

Look at this screenshot:

Gmail canned responses autoresponder

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I guess that's the best answer. Maybe there's a bug in my gmail account because it won't let me do that, but it seems to work for you and others. Thanks. –  Andrew Warner Mar 11 '13 at 22:53
    
@AndrewWarner Have you actually activated canned responses in your Gmail settings? I have added a picture to show you where to find it. As a last resort you can contact Google to help you out. –  user 99572 is fine Mar 12 '13 at 8:17
    
I did, but for some reason it only fires off for emails that are sent directly to my @gmail.com address –  Andrew Warner Mar 15 '13 at 19:45
    
@AndrewWarner Are auto-replies to your other emails sent via gmail or via SMTP of your other mail accounts? –  user 99572 is fine Mar 15 '13 at 20:18
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Canned Responses (as Forwarding and the Vacation Responder) only apply to new, incoming messages that arrive through SMTP (directly send to Gmail), not to messages fetched through POP3.

So I've written an Apps Script that will just work for any incoming mail! http://www.xpos.nl/xpos/download/gs/canned-response-pop3.gs

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