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So I have a software that I wrote (commercial) and it was initially offered to a relatively small amount of people. However, as it is becoming increasingly difficult for me to manage bug reports/support requests via email, so I was looking into a web app made for that.

However I was wondering if there was a more integrated solution, a web app that will allow me to manage bug reports/feature requests/support tickets, all in one place? Even write some documentation if necessary?

Thanks in advance.

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FogBugz is also a nice solution IMHO. – pritaeas Jan 2 '12 at 9:36
Hi @Deusdies, and welcome to WebApplications.SE. There are lots of solutions for your particular problem - you should add some more detail in the comments about what you're seeking exactly. Otherwise you question may be closed as being too vague, according to the site policy: webapps.stackexchange.com/faq – Ciaran Jan 4 '12 at 7:21

closed as not constructive by Barry♦ Jan 4 '12 at 7:27

As it currently stands, this question is not a good fit for our Q&A format. We expect answers to be supported by facts, references, or specific expertise, but this question will likely solicit debate, arguments, polling, or extended discussion. If you feel that this question can be improved and possibly reopened, see the FAQ for guidance.

1 Answer

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If you're relaying on Microsoft technology and want to have deep integration I suggest you take a look at Insight from CodeSmithTools:

Would you please explain more about your product, maybe we can provide better answers :-)

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