Take the 2-minute tour ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

Did something like that ever happen to anyone ?

My Tumblr blog disappeared (http://blog.gitwatcher.com).

I've already emailed the support, but no response at all.

(last) UPDATE ... in responce @Ciaran (see his answer)

I read Tumblr's Content Policy twice and in my understanding, there wasn't any violation. Moreover I didn't received any email from Tumblr to the address I signed up with.

(previous) UPDATE … more infos

First of all, the worst thing is that if I try to login, I get a “suspended page”: “the server is redirecting the request for this address in a way that will never complete” error page.

That said, if you try to click http://blog.gitwatcher.com you get a “Not found - We couldn't find the page you were looking for.” ( 404 http error ). If you try to click http://gitwatcher.tumblr.com the same, you'll get a “Not found - We couldn't find the page you were looking for.” ( 404 http error ).

If you run nslookup on both the domains you’ll get the following:

Name:    blog.gitwatcher.com
Address:  72.32.231.8

Name:    gitwatcher.tumblr.com
Address:  50.22.53.157

where the last IP is:

Name:    50.22.53.157-static.reverse.softlayer.com
Address:  50.22.53.157

Moreover, I can reach the server responsable to redirect any second level Tumblr blog domain request to a custom domain name, so that server for some reason and without any warning doesn't do the job anymore:

lsoave@ubuntu:~/rails/github/gitwatcher$ ping 72.32.231.8
PING 72.32.231.8 (72.32.231.8) 56(84) bytes of data.
64 bytes from 72.32.231.8: icmp_req=1 ttl=50 time=147 ms
64 bytes from 72.32.231.8: icmp_req=2 ttl=50 time=149 ms
64 bytes from 72.32.231.8: icmp_req=3 ttl=50 time=339 ms
^C
--- 72.32.231.8 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 147.527/212.135/339.744/90.236 ms
lsoave@ubuntu:~/rails/github/gitwatcher$

Why?

share|improve this question
2  
More details needed. What do you mean by disappeared? I had an issue previously where Tumblr forgot my custom domain settings and reverted to exampleblog.tumblr.com. But the blog was still available via the Tumblr dashboard. –  Ciaran Jan 9 '12 at 11:06
    
see the UPDATE ... –  Luca G. Soave Jan 9 '12 at 14:05
add comment

2 Answers 2

Your blog has been suspended. Check to see if you are in violation of Tumblr's Content Policy.

If you are found to be in violation of any of the below policies, you will receive a notice via email. Unless you explain or correct your behavior within 72 hours, your account will be suspended. We will do our best to work with you and ensure a fair outcome in all cases. We reserve the right to immediately suspend, without notice, any content, account, or IP address which we determine to be systematically generated, spam, or potentially damaging to our service or infrastructure.

When your account is suspended, public access to your content is blocked, and your Tumblr URL (and custom domain if applicable) is redirected to the Tumblr home page. Access to your Tumblr Dashboard and the ability to add/edit posts is also disabled.

Additionally, check to see if you received an email from Tumblr to the address you signed up with.

share|improve this answer
    
I didn't receive any notice at all ... –  Luca G. Soave Jan 9 '12 at 14:20
    
... and even worse, I cannot reach any Tumblr domain too, so I cannot read Tumblr's Content Policy anymore ... –  Luca G. Soave Jan 9 '12 at 14:22
    
@LucaG.Soave but can you access it/them from another IP? –  Alex Jan 9 '12 at 14:29
    
184.173.74.9/policy/en/conten is locked uot too –  Luca G. Soave Jan 9 '12 at 14:34
    
Ok I get it by trashing out all cookies coming from Tumblr ... WTF! –  Luca G. Soave Jan 9 '12 at 14:39
show 2 more comments
up vote 1 down vote accepted

At the end of the day, after sending many "asking for question" around the Internet, "tweets", "e-mailing to support",

but most important, after 24 hours of downtime, I get a response from Tumblr support:

Your request (Ticket 606267) has been updated.

You can respond by replying to this email.


[anonymizer], Jan-09 11:43 (EST):

Hello Luca

There was a glitch on our end. My apologies. 
You may need to delete your cookies and cache 
but you should be able to access your blog now.

– to delete your web browser cache -

http://www.wikihow.com/Clear-Your-Browser's-Cache


– To deleting your web browser's cookies for Tumblr.com -

http://www.aboutcookies.org/Default.aspx?page=2

thanks
[anonymizer]

All's Well That Ends Well ... and I'll give them a second chance but ...

UPDATE : I may have spoken too early, the blog is up but we can't access administrative dashboard. Even after cleaning up browser cache and cookies I cannot login, getting a suspended page ... still waiting for an answer ...

UPDATE : another ~40 hours and also administrative issue with dashboard login is solved.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.