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I am unable to accept an invitation to a Trello board - I'm stuck in Trello limbo

I tried to Add myself to the new board I created in Trello. What am I doing wrong? I received an invite with the following info:


XXXX asked you to join the "Operations board"(link) on Trello.

"View Board" (Green Button)

What's Trello?

Use Trello to organize anything, alone or with your co-workers. In one glance, your Trello board tells you what's being worked on, who's doing it, and how close they are to being done.


PS Some else asked "I am unable to accept an invitation to a Trello board - I'm stuck in Trello limbo [closed]" and it was closed. Please ask for more specifics if you don't understand.

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marked as duplicate by Alex, codingbadger Apr 4 '12 at 12:05

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

That question was closed because bugs should be reported to support@trello.com. See the answer to the question you mentioned. – Alex Mar 29 '12 at 20:18

I'm not sure exactly what your situation is, but it sounds as if you have two trello accounts, and you're trying to get both of them on the same board.

This can be a little bit tricky, because Trello doesn't lock the invitation to the member/email that it was sent to (because the person that is invited may want to accept the invitation with a different account)

Suppose you have two accounts, Adam and Bob. You've want to create a board with your Adam account, and you want to add your Bob account to it as well.

Here is how you would do that:

  1. Log in as Adam
  2. Create the board
  3. Invite Bob
  4. Log out of Adam's Trello account, and log into Bob's Trello account (this is important)
  5. Check Bob's email
  6. Click the View Board link
  7. Accept the invitation

If you skip step 4, then Trello isn't sure what to do with the invitation, because the currently logged in account is already a member of the board.

Note: You could skip step 4 if you logged in as Bob in a different browser (or an incognito window), and used that browser to open the link in the invitation email.

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Thank you for the reply. So, after I click the view board link, where do I accept the invitation? Thanks! – user18583 Mar 30 '12 at 16:24
If you're logged into an account that isn't already a member of the board, and the invitation hasn't already been accepted by another account, there should be a "Accept Invitation" link on the right side, above the list of members. – Daniel LeCheminant Apr 2 '12 at 16:28

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