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Send a copy of outbound messages to another address

Is there a way to make all mail sent through a Gmail account get Auto BCC'd to another address?

Here is my scenario:

I have a client running there emails on Google apps with there own hosted domain. One lady handles incoming mail queries from there website.

There is a rule set on her email address that all incoming mail gets copied to a central address so everyone is updated with queries and can follow up or take over at any point. This lady then replies and we want a copy of her reply to be sent to this central address so everyone knows the query has been handled.

We can set this up as an Outlook rule, but don't want this sitting on the client. We want this sitting on the gmail mail server.

I have tried to use filters which only seem to work on incoming mail.

Is this possible?

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migrated from superuser.com Jun 4 '12 at 21:00

This question came from our site for computer enthusiasts and power users.

marked as duplicate by phwd Oct 29 '12 at 21:25

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

    
Take a look at Collaborative inbox, a feature of Google Groups. Instead of email from the website going to a single person, have it delivered to a group instead. The collaborative inbox features makes it easy to see which requests has been handled. See support.google.com/a/bin/answer.py?hl=en&answer=167430 –  Vidar S. Ramdal Oct 30 '12 at 10:06

3 Answers 3

I made a php library to just do that : fog

You just have to copy the files on a web server, configure phpMailer and call your page from cron or from a webcron like mywebcron

Folder name part from $hostname has to be customized as well

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Set up a filter to apply a label to all your outgoing mail (From: yourID@gmail.com gets the label "outgoing") NOT under filters, but under forwarding, enable the forwarding of all mail to the single targeted address.

Restrictions:

If you try to do this solely using filters, the forwarding will not happen. You must enable forwarding of all mail to the intended recipient (the "manager") from the forwarding tab. You can't forward to multiple addresses this way unless you use the primary recipient address to then split the mail into many destinations. All mail both incoming and outgoing will be forwarded.

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I'm trying to follow these instructions but I'm not quite clear about what I should do. So I create the outgoing filter, then go to Settings » Forwarding and tell Gmail to forward all mail to my target, and then what? –  Geoffrey Booth Oct 21 '13 at 22:07

As far as I know there is two ways you can do it. One is create a distribution list and add all of the emails to it and she'll have to do a reply all or you can install this Greasemonkey script, that will do kind of what you want.

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