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As administrator of a board, I have invited a new member. Although their icon appears in the list of members on mine and other members' board views, the invitee is unable to log in to access the board themselves, despite many attempts, including changing password. This is the first occurrence of this, with around 20 members already in place. Please, can you advise?

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Problems, Bugs, and Crashes If you've got a bug to report, please first check the Trello Development board where we maintain a list of known issues and bugs. Bugs have the red label. If you can't find the bug, are having problems with your account, or are experiencing crashes please email Fog Creek at support@trello.com. If you could include the browser, operating system and any errors, it will help us a bunch. – Alex Jun 26 '12 at 16:14

closed as off topic by Alex, Sathya♦, phwd♦ Jul 5 '12 at 2:05

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