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While designing for web, when should I use a light-box and when should I direct the user to a new page? For example, if the user clicks the "contact" link, should I open a small form in a light-box or send them to new page on the site?

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closed as off topic by Alex, Eight Days of Malaise, phwd Jul 5 '12 at 2:05

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1 Answer

It depends on the type and amount of content. For a photo gallery, I think a Lightbox-like pop-up is wise but for "contact", it depends on if it's a form or simply details. Too much content should have its own page and too little should not be worth popping up.

It's worth considering mobile users and your URL structure before you put everything into a Lightbox. Will everyone be able to view this content and should they be able to visit it directly via a URL? Your contact page; yes. A specific photograph in a gallery? Maybe not.

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