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I have setup a mail account using Google Apps. Everything is working fine except I want to give the admin account access to all incoming an outgoing mail.

How can I do this?

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2 Answers

There is an auditing API available in Business, Education and ISP accounts that will allow you to download the contents of a user's GMail account including spam, sent and deleted items.

Google doesn't provide a GUI for it, but some third-party software, such as Appogee DMS, does.

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You can not do this in Google Apps. You have to login to each account using the specified username and password. You can change the password but there is no way to access everyones mail unless you forward a copy from the users accounts.

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