Take the 2-minute tour ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

I have setup a mail account using Google Apps. Everything is working fine except I want to give the admin account access to all incoming an outgoing mail.

How can I do this?

share|improve this question

3 Answers 3

There is an auditing API available in Business, Education and ISP accounts that will allow you to download the contents of a user's GMail account including spam, sent and deleted items.

Google doesn't provide a GUI for it, but some third-party software, such as Appogee DMS, does.

share|improve this answer

You can not do this in Google Apps. You have to login to each account using the specified username and password. You can change the password but there is no way to access everyones mail unless you forward a copy from the users accounts.

share|improve this answer

We purchased our Google Apps licenses through Promevo. Their gPanel allows me to "delegate" access for any email to ANY user. Once set, the admin can easily view an individuals mailbox. We originally started out without Promevo but transferred our licenses over when we discovered the gPanel was included with no additional cost. We now renew at $50 per user per year through Promevo. I guess they get a cut from Google. Win-Win. The admin controls and support have been outstanding.

share|improve this answer
    
How does this work with an existing Google Apps account? –  Andrew Lott Jul 9 '13 at 16:57

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.