Sign up ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

I have tried following the instructions from Google Support, but when I get to step 4:

In the Email routing section, click Add another destination.

I can't proceed because there is no Email routing section.

share|improve this question

migrated from Jul 17 '12 at 16:29

This question came from our site for computer enthusiasts and power users.

If you use the free version of Google Apps, you can't use the instructions you listed. – William Jackson Jul 17 '12 at 16:23

6 Answers 6

up vote 3 down vote accepted

Are you the account admin? You can't set up user-level forwarding if you have a free Google Apps account, but the users can configure it themselves: Google Support

share|improve this answer
Great. Thanks a lot. – 1ndivisible Jul 19 '12 at 20:45

User-level routing is available in Google Apps for Business and Education.

share|improve this answer
So there is no way I can forward emails with their free (< 10 email addresses) account? – 1ndivisible Jul 17 '12 at 19:15

In Google Apps for Education, there is also have the option of creating an email alias without the need of another account. For example, my account is With email aliases, I can have e-mail sent to,,, etc. all come to See these Google Apps Support Docs.

As far as forwarding from one actual account to another, you are limited to receiving mail from only one other account. See this.

It's a quick and easy setup, but it does have to be done by an Administrator.

share|improve this answer

For the free Google Apps account (which they're not giving away anymore) you have to burn a user account for this, as these accounts do not come with mail routing. Create a user account, then setup mail forwarding.

share|improve this answer

Apps > Gmail > Default Routing Set default routing: Enter New email address: Under #2 click "Also deliver to: Add more recipients" Under #3 leave "Perform this action only on non-recognized addresses" clicked

Under Apps User Account: Aliases > Set Alias:

Now setup "send email as" for in the Port 465 SSL Username: Password: Password of Done

Now make default if you want.

Now Set a Filter in the Google Apps User Gmail Acct to skip the inbox, delete it and forward to the alias account

Test and Success!

share|improve this answer

I'm not sure if this is what you are looking for, but you can configure forwarding in the mail-settings of the account (as well as with every "normal" Gmail-account).

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.