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I have tried following the instructions here, but when I get to step 4:

In the Email routing section, click Add another destination.

I can't proceed because there is no Email routing section.

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migrated from Jul 17 '12 at 16:29

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If you use the free version of Google Apps, you can't use the instructions you listed. – William Jackson Jul 17 '12 at 16:23

6 Answers 6

up vote 3 down vote accepted

Are you the account admin? You can't set up user-level forwarding if you have a free Google Apps account, but the users can configure it themselves:

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Great. Thanks a lot. – 1ndivisible Jul 19 '12 at 20:45

I'm not sure if this is what you are looking for, but you can configure forwarding in the mail-settings of the account (as well as with every "normal" Gmail-account).

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User-level routing is available in Google Apps for Business and Education.

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So there is no way I can forward emails with their free (< 10 email addresses) account? – 1ndivisible Jul 17 '12 at 19:15

For the free Google Apps account (which they're not giving away anymore) you have to burn a user account for this, as these accounts do not come with mail routing. Create a user account, then setup mail forwarding.

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In Google Apps for Education, there is also have the option of creating an email alias without the need of another account. For example, my account is With email aliases, I can have e-mail sent to,,, etc. all come to See these Google Apps Support Docs.

As far as forwarding from one actual account to another, you are limited to receiving mail from only one other account. See this.

It's a quick and easy setup, but it does have to be done by an Administrator.

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Apps > Gmail > Default Routing Set default routing: Enter New email address: Under #2 click "Also deliver to: Add more recipients" Under #3 leave "Perform this action only on non-recognized addresses" clicked

Under Apps User Account: Aliases > Set Alias:

Now setup "send email as" for in the Port 465 SSL Username: Password: Password of Done

Now make default if you want.

Now Set a Filter in the Google Apps User Gmail Acct to skip the inbox, delete it and forward to the alias account

Test and Success!

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