I registered for Outlook.com with my Hotmail email address and am not unable to figure out how to convert my Hotmail account over to Outlook. I can no longer log in to Hotmail to "upgrade".
migrated from superuser.com Jul 31 '12 at 18:01
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All you had, or have to do, is head to Outlook.com. Once there, simply log in with your original Hotmail/Windows Live credentials, and you'll be able to have the new Outlook.com service, while keeping your @hotmail or @live email address.
If you have used your Hotmail/Live ID with Windows Phone then make sure that you read the warning message mentioned there, as you might have to do a factory reset of your Windows Phone:
To change your @hotmail.com to a new @outlook.com
If your Hotmail account does not have a strong password that conforms to outlook.com requirements (i.e. at least 8 characters with at least two of: upper case, lower case, number, symbol) you must first change your Hotmail password then you can do the conversion.
Also note that you may be asked to supply a phone number and other information in case something goes wrong and they need to contact you. A phone number for sure has to be entered. A dummy phone number with area code and 123-4567 worked. You may or may not need to supply a security question. I supplied and tried to avoid the phone number. Now I cannot remove it. The other passwored recovery questions appear to be optional.
I can no longer log in to Hotmail to "upgrade".
Are you saying you are still on the 'old' Hotmail and can't find where to change over to the 'new' Outlook? Or can you simply not log in anymore?
If you can't find where to 'upgrade', try going to Outlook.com and log in.
If you can't log in, and you are trying to log in with
protected by Community♦ Aug 10 '12 at 13:19
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