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Yesterday I started getting the above error message when logging into FB and it directs me to a page to do a security scan (https://www.facebook.com/checkpoint/) At this page I get a message saying "Scan and Uninstall" and "Initializing. Please wait." And wait I do... Refreshing the page doesn't seem to help. Tried it from IE versions 8 and 10 as well as Firefox 17.

I highly doubt it is a virus on my computer as I have tried from 4 different computers, all with anti-virus/anti-malware installed. I have tried the FB to request an unblock of my account but it just comes back and says my account isn't blocked.

Ideas or suggestions?


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migrated from superuser.com Dec 31 '12 at 17:11

This question came from our site for computer enthusiasts and power users.

Run a full scan with an anti-virus capable of doing very deep scans. (Think root virus) although I can't say what it might be. – Xavierjazz Dec 31 '12 at 16:56
Did... With different software. Resolved though, answering it below – Wayne In Yak Dec 31 '12 at 17:46

Okay, finally got it working again. What I had to do was keep refreshing the page every couple of minutes. FB logged me off at one point, logged back in, got to the same point again, refreshed page, then it finally got me to the news feed page.

So something to try if anyone else ever gets this situation.

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