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I have a Google Apps account which runs the emails for my company and it's working ok for the most part. Today one of my users tried to search for emails to/from a specific email address, but when she was going through the results there was a gap of about three months. She swears she's not deleted any emails to/from said email address, and I can confirm she doesn't delete emails since here account is at 95% capacity.

Is there something special I need to do to get the missing emails listed or is this a bug with Google Apps? If it's a bug, how do I get to support and would they be of any possible help?

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Is there a gap just for these emails, or from all emails during that 3 month period. –  mhoran_psprep Mar 2 '13 at 12:08
Did not check at the time. Let me find out. –  Alex Mar 2 '13 at 17:17
The gap is only for the emails of the search criteria. –  Alex Mar 6 '13 at 4:56

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