I have a Google Apps account which runs the emails for my company and it's working ok for the most part. Today one of my users tried to search for emails to/from a specific email address, but when she was going through the results there was a gap of about three months. She swears she's not deleted any emails to/from said email address, and I can confirm she doesn't delete emails since here account is at 95% capacity.
Is there something special I need to do to get the missing emails listed or is this a bug with Google Apps? If it's a bug, how do I get to support and would they be of any possible help?