My name is Cherie and I have been on Facebook since 2009. I have never had any problems. Yesterday I tried to login and there was a message saying " We've received feedback that your account may not be real. Facebook is a community where people share and interact using their real identities. To prove my identity I had to give a name to a picture of a bunch of my friends. I did that and everything was fine. Later that day I login again and it said it again but this time it was gonna text my phone with a confirmation number. The trouble is I did not update my new phone number and it is sending confirmation number to my old phone. There was an option where I could send my id and so i did. I then got an email saying I have to send it again. So I went through the login process again to input my id and I also emailed it to The Facebook Team . I have sent my ID to be validated 3 times and I now got an email links to youe help desk. I just keep getting automated replies. I have not heard anything since.Then my friends try to go on my page it looks like I don't even have a Facebook account. I am not a fake person, I only have this account. I am not doing anything illegal or against Facebook's guidelines. Can you please help me. Facebook is my lifeline to my friends and family. Thank you for your time.
closed as off topic by phwd♦ Mar 13 at 4:56
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You can contact them by phone, or mail. Their address is: Facebook Headquarters 156 University Ave. Palo Alto, CA 94301-1605
Phone: (650) 543-4800 FACEBOOK