We have a shared inbox and wanted to know if there is a limitation of how many devices can connect to a given mail box or google drive account. For example, as we have over 100 people in a call centre, will this be an issue if all of them accessed the shared inbox at the same time via their browser, mobile, tablets, etc
migrated from superuser.com Mar 20 '13 at 7:51
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In Gmail there is an IMAP Connection limit of 15 simultaneous connections. Web browser users should be ok, but tablet and phone users may receive the error message, 'Too many simultaneous connections' and then have imap be subsequently blocked.
Do you also want to allow the same level of access to the account to all users? Someone could get wily and change the password.....
Have you considered a distribution list/group using gmail? This would require separate accounts for your call center users.
As far as google drive goes, there are limits on connections but that applies to sharing items in one google drive account, and collaborating with others.
You could try setting up a collaborative inbox in Google Groups - http://www.googlegooru.com/how-to-setup-a-collaborative-inbox-in-google-groups/
This would allow an administrator to manage members' access to the group content, permissions for posting, etc. rather than giving every member the same permissions (which could be a problem if you're giving 100+ people access).
Also, no problems with simultaneous connections since it's a Group and not a user account.