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I usually enter random data in the secret question field for security purposes (i.e. I only want one way for someone to access my account, via the password. No need for a back-door security answer). Since I always document my username and passwords, I have never needed to use the security answer. However, this is the first time that I have seen that a site requires the secret answer in order to do something on your account.

When I go to modify my email address, in addition to my password, it asks for my secret answer. Is there any way to modify my email address without providing this secret answer?

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Should probably be in the games stack exchange. Vote to close – mike the mike Jul 20 '10 at 18:56
up vote 4 down vote accepted

Seems like the only option is to call the billing department.

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