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My brother somehow changed his 'real name' in his Google profile to something ridiculous and now can't change it back. It seems the only place we can find to change this name on my account is by clicking on the name in my Google+ profile page. hovering over it says "click to edit your name". Clicking on this link in my profile pops up a modal window which allows me to enter a different profile name. However clicking on it in his profile does not bring up a modal window. Clicking the link does nothing.

I'm guessing this is a Google+ bug, but until its fixed he's stuck with a stupid name. Is there anywhere else you can change this information in Google?

FYI: I've read all the pages I could find on this in Google help already.

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migrated from superuser.com Apr 9 '13 at 11:45

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5 Answers 5

Login to your Google+ account, open profile section from the Google+ menu or click here: https://plus.google.com/u/0/me and click to your name at the cover photo to edit your name.

Be aware of the Google+ profile name policy that You can change the name only 3 times in 2 years.

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Go to Gmail -->
Click on Settings wheel in upper right of screen --> Click Settings in that menu --> Choose the TAB called Accounts in the bar right under the word "Settings" --> On right side of screen at level of "Send Mail As", choose "edit info" Voila!

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I found something interesting on this support article http://support.google.com/plus/answer/1228271?hl=en

On the page, it says

Name Changes are limited to 3 changes every 2 years.

It clearly means that you can change the name of a profile maximum of 3 times every 2 years. If you have already changed the name of the profile 3 times, you won't be able to change the name. You will again be able to change name after two years from the first name change in that two year period.

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After making the change, clear caches and then look for any changes. If it didn't worked, then check your profile details at Google Accounts here https://www.google.com/settings/account?ref=home

I think it's some problem with the browser, make sure you have enabled JavaScript and when you are on the Google+ profile page, let the page load completely and then click for the modal box to show up.

Use the latest updated browser, such as Chrome https://www.google.com/intl/en/chrome/

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we couldn't make the initial change because the dialog simply does not appear. I've edited my question to make this clearer. –  roryok Apr 9 '13 at 12:09
    
@roryok Updated the answer, please check. –  Deepak Kamat Apr 9 '13 at 15:13
    
I assumed a browser error, but there are no javascript errors in chrome inspector and the function works fine on my profile. I've checked multiple times. –  roryok Apr 9 '13 at 20:27
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One way to fix:

Go to settings, Accounts and Imports, and change the name under "Send mail as."

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