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For the past 10 days I couldn’t open the chat box in my account. I have not done any changes to the settings. When I open the chat box (or Hangouts), it says “We're having trouble contacting our servers. We're going to keep trying.” but here I don’t have any problem with the server.

What can I do to fix this issue?

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What browser are you using? Have you tried disabling all of your add-ons/extensions? – OnenOnlyWalter Aug 20 '13 at 16:08

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