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I have one problem to bring to your kind attention and I hope that you'll know the answer and thus help me. Well, it is about WiseStamp, I have been used it in the past, so I am quite familiar to it. Only that I have been using it intermittently. I remember that it used to work excellent on all of my email accounts be it Yahoo or Google.

But now I have installed it is again on all of my browsers, and although it seem to work fine in Gmail, it has a problem with Yahoo - the WiseStamp signature doesn't appear at all and I can't insert it either.

I must say that, when I sign into my WiseStamp account and I edit my signature, I do can see it, but only in my "preview signature". Otherwise, I can only see it in my Gmail, as I have already told.

I have to mention that, in order to solve this situation, I have followed the advices from the official site. But, unfortunately, those advices did not helped much. Practically, they ask me to reinstall the add-on. I did that three times, but with no result. I did a Google search over it but it seem that I have no luck in it. All I could find was an article apparently suggesting that the new changes of Yahoo mail can affect some codes, or something like that. and it occurred to me that this might be the cause of the unusual behaviour of the add-on.

Even so, this must have a solution, and if you know how to fix this and make the WiseStamp signature reappear in Yahoo mail, please, tell me!

Thank you in advance for your help!

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1 Answer

In Yahoo Mail,

  1. Go to Setting (gear icon)
  2. Click Setting to open the Setting Window.
  3. In the window, select Writing email (on the right hand column).
  4. Click the drop down list in Signature.
  5. Choose Show a rich text signature
  6. Place your cursor anywhere in the signature box that appears after your selection and right-click to open the Context Menu.
  7. Choose Insert Signature from the Context Menu
  8. Click your Wise Stamp Signature e.g. Personal.

Your Wise Stamp Signature will now appear.

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