Take the 2-minute tour ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

I used my nickname as my middle name and my maiden name, and now I'm locked out of my Facebook account. I did not know that this was not allowed according to the Facebook Terms of Service. When I try to verify my identity with my driver's license, it says it can't validate.

I need to have my Facebook account back only to access my pictures. I have irreplaceable pictures of my family that I want very much not to lose. Any help would be greatly appreciated.

share|improve this question

1 Answer 1

You're not by any means the first person that has been locked out of their Facebook account. In order to deal with such occurrences Facebook has created a webpage called Disabled Accounts.

1. Go to the Facebook Desktop Help webpage.

2. If you can't access your Facebook account you should see pictures on the Facebook Desktop Help webpage that look like the screenshot below. You have to be logged out of Facebook in order to see this picture. Click the light brown button that has: Get Info About Disabled Accounts underneath it.

enter image description here

3. This will take you to another Facebook webpage called Disabled Accounts. This webpage has a lot of information about how to re-enable a disabled Facebook account. Look for the link on this webpage called My personal Facebook account is disabled. Click on the arrow to the left of where it says My personal Facebook account is disabled to unfold the text beneath it so you can read it.

4. In the unfolded text beneath the My personal Facebook account is disabled heading there is another link that may be of interest to you called submit an appeal. If you think your account was disabled by mistake you can click on this link to submit an appeal. Submitting an appeal is something that you can do in case you think that your problem is being handled incorrectly by computers, and you want someone to give personal attention to re-enabling your disabled account.

share|improve this answer
    
When i go to sign in it says it has to open a browser then it wants to send a verification txt (i dont have that phone # any more and since i never add my phone for txting didnt think it mattered .but affter trying this multible times did the appeals one Finna –  celeste ford Dec 1 '13 at 14:44
    
Finally got it to accept my id and it pops up that i have to llist an email address that has been disabled???? So i retyped it fought it a few more times with the id BAm same thing about the email address –  celeste ford Dec 1 '13 at 14:47
    
Now you're in the loop with a computer, and it's automatically rejecting everything you submit. I think you need to find a way to get a human being involved. I'm sorry, but I don't know what to do if you try to submit an appeal, and then they block you off because you no longer have a nonexistent email address. Facebook has a step-by-step article in Desktop Help -> Manage Your Account -> Account Settings -> Editing Your Settings that tells you how to add a new email address, but you have to be already logged in to Facebook, of course. –  karel Dec 1 '13 at 17:24

protected by Community Feb 20 at 8:42

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.