Take the 2-minute tour ×
Web Applications Stack Exchange is a question and answer site for power users of web applications. It's 100% free, no registration required.

I've tried asking on Amazon forums, but no one seems willing to help there...

I signed up for the free developer account a while ago but I never used it. Last night, I signed up for Amazon's S3 service.

When I attempt to use Amazon's command line tools to access S3, I get an error:

$ aws s3 ls
A client error (NotSignedUp) occurred when calling the ListBuckets
operation: Your account is not signed up for the S3 service. You must
sign up before you can use S3.

When I visit Amazon's portal at https://portal.aws.amazon.com, I'm told I already have it. I believe this is correct since I previously signed up for it.

enter image description here

When I attempt to contact support, I'm told to purchase a support incident!

enter image description here

I refuse to purchase a support incident while trying out the service, and I'm absolutely befuddled Amazon wants money from me for a broken sign-up process.

Does anyone know how to fix this?

share|improve this question
Have you tried logging in from a brand new OS via fresh browser installation? Seems like it might be a problem with cookies or something. –  user1306322 Dec 18 '13 at 14:35
add comment

migrated from superuser.com Dec 19 '13 at 19:04

This question came from our site for computer enthusiasts and power users.

1 Answer

Your best option would be to simply create a new developer account and sign up for S3 again with a different ID. This would appear to be a clear Amazon bug and I doubt there's anything that can be done by anyone except Amazon technical support.

share|improve this answer
BBlake - I think you are right, but I'm holding off on accepting it as an answer for a while. Something better may come along ;) –  noloader Dec 18 '13 at 15:45
add comment

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.