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When I try to add an email address to Facebook, it says 'invalid'. But it's not!


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Do you have a space before the @? – Al E. Feb 12 '14 at 2:11
@AlE. No. I don't. – Chloe Feb 12 '14 at 2:25
up vote 2 down vote accepted

Facebook says:

Unfortunately, we don't support email addresses with generic prefixes like info@, webmaster@, etc. Since email addresses of this nature are typically used for organizations and businesses, we don't allow them to be used for personal Facebook accounts. Please try signing up again using another address that you own.

Of course they should have explained this when you tried your info@ email address. Bad UX.

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That doesn't make any sense, because I DO own that email, and of course it is for a business. WalMart has a Facebook page, why can't my business? When you first sign up for Facebook, it asks for your First Name, Last Name, gender, age, etc. There IS no option for a company! – Chloe Feb 12 '14 at 21:35
You want to create a page or a user account? – Franck Dernoncourt Feb 12 '14 at 21:37
A Facebook page for the company web site. – Chloe Feb 12 '14 at 21:37
A Facebook page must be created from a user account. – Franck Dernoncourt Feb 12 '14 at 21:38
Facebook only wants real people create accounts. Nothing else. – Bibhas Feb 13 '14 at 6:10

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