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I have a new phone and the phone number seems to have been used before, by someone who wanted a notification whenever they logged in to Facebook.

Note: I do not have the phone that person had, so I can't go into the Facebook app or anything like that. I don't know their name, either.

I am getting texts at all hours of the day and night telling me "Your Facebook account was accessed from an unknown browser" etc. I want these to stop, but obviously I can't contact the person and say "you forgot to turn off your login notifications". How can I make these texts stop?

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This might be a little nefarious, but could be a good object lesson: Go through the "forgot password" process to get the password reset based on the phone. Log in to their account and remove the phone number. Presumably they'll then use the password recovery to regain control of the account. –  Al E. Apr 5 at 14:17

1 Answer 1

Reply with “OFF” to the Facebook texts and it should stop. More info here on this Facebook support page.

If that doesn't work, I would contact Facebook support. They are not super responsive but they can solve problems. You could also block texts from the Facebook number. This is more of the nuclear option so try to work thru Fb first. More info on how to block numbers here.

For future reference, all I did was Google "someone used my phone number for Facebook" and the Facebook support article was the top result.

Edit: As per Al E's suggestion, you could try associating your phone number with your account. I might trigger a verification process to see who has control of that number and might fix the problem.

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While this stops the texts, it doesn't solve the underlying problem that my phone number is associated with a stranger's facebook. And I tried contacting fb support and cannot figure out how on earth to do that. Just worthless forums without answers. I would like to disconnect the number if that is possible. –  Kate Gregory Apr 2 at 15:08
    
Disassociating that number is the ultimate solution, you are correct. I don't know how to get thru Fb support faster. Sorry. –  Joshua Dance Apr 2 at 19:38
    
I don't know how to get through to fb support at all - can't find an email, a phone number, anything. Wherever that info is it's well hidden. –  Kate Gregory Apr 2 at 19:47
    
Yay. They are notoriously bad. With 750 million users and 7,000 employees that is around 100,000 people to support per employee. They try to make it hard to get ahold of them. Sorry. –  Joshua Dance Apr 2 at 23:50
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@Kate: You could always disassociate it again later. –  Al E. Apr 5 at 14:20

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