Web Applications Stack Exchange is a question and answer site for power users of web applications. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

This question already has an answer here:

I forgot my gmail password and my alternate id is also not accessible. I haven't provided my mobile number. Now am not able to access mail and facebook account. How can I reset my gmail password. I haven't used my account for about 6 months. I tried the normal rest process but didn't worked. Any help is highly appreciated.

share|improve this question

marked as duplicate by Vidar S. Ramdal, Jacob Jan Tuinstra, Al E., Alex, jonsca Apr 29 '14 at 22:06

This question was marked as an exact duplicate of an existing question.

Unfortunately if none of the recovery options suit your situation, you may never regain access to your account. However, there is still the option of manually verifying your identity.

To begin, go to the google login page. Click "Need Help" then "Forgot password". Enter your email and click continue. If you are asked to enter the last password you remember, click "I don't know". Then click "Verify your identity" which is located under all of the other options. (It is a small link) enter image description here

You will then be asked multiple questions which you must answer to the best of your ability. If you can provide enough accurate information, you will get your account back.

Hope this helps,


share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.