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Similar to http://webapps.stackexchange.com/questions/tagged/chat, I'm trying to remove some contacts from my Gmail chat list. But for some of my contacts, there is no "More options" pull-down menu containing Auto, Always Show, Never Show and Block.

What gives?

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Can you add a screenshot? – Alex Sep 2 '14 at 14:56

Those are contacts to whom you might have sent a chat invitation but they never accepted. (Or have accepted and removed you from their chat list afterwards — although I’m not 100% sure about this possibility.) To remove them from that list, you have to delete them from your contacts list. (But they will reappear if you add them back to your contacts, with the exact email address.)

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