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I was wondering whether you could help me with the following, I receive the same mail several times, from one particular person who is using Outlook.

The strange thing is that it only happens when this one person uses Outlook.

I am guessing this is an Outlook issue and not a Gmail problem (obviously :) )

So, I´m sorry I cant give you more information, but that is basically the problem, here are some facts, I´m not sure if they are relevant.

  • He is using Outlook 2003.
  • I´m using a Gmail account that gets the mail by a automatic forward set from cPanel.

Please tell me if you need any clarification or any more info about the situation.

share|improve this question
Have you considered that it's an issue with your autoforward? That perhaps it's triggering it multiple times? Could there be multiple Gmail filters acting on the message? – Al E. Oct 22 '10 at 14:20
I took a look but it doenst seem to be the problem, not the filters at least, i removed them and it is still happening, on the other hand, it could be a fwd problem but I receive EVERY mail like this and NO problem. Thank you!! – Trufa Oct 22 '10 at 14:41
Is it every message from this person? Is it the same number of duplicates each time? I wonder if they're trying to use the "recall message" feature which, since you're not an Exchange recipient, won't work. – Al E. Oct 22 '10 at 15:02
Is is the same number of duplicates every time? It could be that they are sending the message incorrectly. – ChrisF Oct 22 '10 at 15:48
Sorry for the delay!! It is not the same number of times, it varies from 2 to 8 and on a very rare occasion I get it only once. Thank you! – Trufa Oct 22 '10 at 15:55

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