1
vote
1answer
109 views

Help-Desk tool to aggregate conversations about a particular problem?

We're a web company (600 employees) and sell products to SMEs. Each transaction gets a number (say 1532) and sometimes there are problems with producing this product, caused by different departments. ...
2
votes
1answer
102 views

Online helpdesk for non technical businesses

I am looking into some type of online helpdesk app to be used for a non technical business. Ideally the app would integrate with email so that when email comes to our main support email addresses (ie, ...