We're a small customer support (3 people), mainly interacting via mails (~100 mails per day). We're currently using GMail with canned (standard) responses - but the major flaw is that I cannot easily ...
We are 7 people answering questions on a 20 messages/day Google Group. We try to resolve all problems. How to make sure no question is left behind? Also, if it could allow us to focus on ...
I'd like to have a certain unused Twitter username. The name is one of the trade names of my company. I reported a Trademark Issue via Twitter's form three weeks ago, but nothing has happened since. ...
I've been trying to contact the Gmail support team. I'm a paying customer, using their Gmail for small business. I cannot in the life of me figure out how one can contact them (by email or phone). I ...
Shipping date for the 1.0 of our product is nearing. It has known issues and missing features, but we'd like to release early, be transparent about missing stuff, and be responsive and prioritised on ...
I'm looking for a website that I can direct clients to, and the website will tell them about the machine they are on : which browser, java version, OS version, stuff like that. I know I've seen them ...