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How to get a reply to a Trademark Issue from Twitter Support?

I'd like to have a certain unused Twitter username. The name is one of the trade names of my company. I reported a Trademark Issue via Twitter's form three weeks ago, but nothing has happened since. ...
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Google Groups: Tool for a moderation team to monitor which threads have been solved?

We are 7 people answering questions on a 20 messages/day Google Group. We try to resolve all problems. How to make sure no question is left behind? Also, if it could allow us to focus on ...