1
vote
0answers
68 views

Google Groups: Tool for a moderation team to monitor which threads have been solved?

We are 7 people answering questions on a 20 messages/day Google Group. We try to resolve all problems. How to make sure no question is left behind? Also, if it could allow us to focus on ...
4
votes
1answer
224 views

A bug tracker service that can can also handle user feedback and community support?

Shipping date for the 1.0 of our product is nearing. It has known issues and missing features, but we'd like to release early, be transparent about missing stuff, and be responsive and prioritised on ...