Tagged Questions
1
vote
1answer
107 views
Help-Desk tool to aggregate conversations about a particular problem?
We're a web company (600 employees) and sell products to SMEs.
Each transaction gets a number (say 1532) and sometimes there are problems with producing this product, caused by different departments.
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2
votes
1answer
87 views
Online helpdesk for non technical businesses
I am looking into some type of online helpdesk app to be used for a non technical business. Ideally the app would integrate with email so that when email comes to our main support email addresses (ie, ...
6
votes
12answers
398 views
Which online helpdesk application?
I've been looking for an online helpdesk application to help manage support of one of my sites.
I'm looking for a reasonably cheap hosted solution that is simple to use and just allows users to send ...
