We're a web company (600 employees) and sell products to SMEs. Each transaction gets a number (say 1532) and sometimes there are problems with producing this product, caused by different departments. ...
I am looking into some type of online helpdesk app to be used for a non technical business. Ideally the app would integrate with email so that when email comes to our main support email addresses (ie, ...
I've been looking for an online helpdesk application to help manage support of one of my sites. I'm looking for a reasonably cheap hosted solution that is simple to use and just allows users to send ...