The issue-tracking tag has no wiki summary.
4
votes
1answer
138 views
A bug tracker service that can can also handle user feedback and community support?
Shipping date for the 1.0 of our product is nearing. It has known issues and missing features, but we'd like to release early, be transparent about missing stuff, and be responsive and prioritised on ...
4
votes
0answers
170 views
Sort GitHub issues by priority (or by labels)
I maintain projects with hundreds/thousands of issues, and find it impossible to switch to GitHub, because GitHub's issue tracking does not allow sorting.
As a workaround, I use custom labels to set ...
3
votes
4answers
335 views
Free issue reporting software?
I'd like users to be able to go to a website to report bugs and feature requests for my software without logging in.
Nice to haves: a report listing the status of issues.
an API so ...
3
votes
3answers
287 views
Ticket/Issue/Bug Tracking system with API [closed]
I'm looking for a system to track bugs that has an API that I can query to show information in the admin panel I'm developing.
I've used Kayako in the past with a Web hosting company that seemed to ...
3
votes
1answer
185 views
How to Migrate Tickets from Zendesk to Vision Helpdesk?
We are running two instances of Zendesk for managing support for our two companies it cost us around $100 per month but now we have found more cheap solution Vision Helpdesk at $30 per month unlimited ...
3
votes
0answers
75 views
Making Fields Required in Mantis
I am running Mantis 1.2.11 and want to enforce certain fields (in addition to the default required) to be filled out before submitting a new issue. After searching for a while and looking in the ...
2
votes
1answer
315 views
Support tracker with hooks into Bugzilla?
My company uses Bugzilla for issue tracking. Part of my responsibilities include handling customer emails for feature requests and issue resolution. If we intend to add/fix something the customer ...
1
vote
0answers
74 views
Web service / email gateway to manage support for multiple sites
Our company hosts multiple sites, and as such have multiple support emails (ex: support@site1.com, support@site2.com). We're struggling to find a good web service that will help us collect all support ...
1
vote
0answers
146 views
Dead-simple bug / issue tracker with private links? [closed]
I'm looking for a very simple bug tracker, in the spirit of 16bugs.com, that would also provide a means to generate a "private link", ie. a link with a token at the end that would allow me to provide ...
0
votes
2answers
330 views
web based source control management software
not sure if this is the right place, but hopefully someone might have thoughts on a solution/vendor.
Starting to spec out a project that will require multiple (50-100) developers to be able to ...
0
votes
2answers
583 views
Open source web app recommendation: integrated issue tracker and forum [closed]
I'm looking for a web-based issue/bug tracking system which also supports a forum of some kind. The integration may be either direct or indirect (perhaps through a single-sign on system).
The ...
0
votes
1answer
101 views
best web based trouble ticketing solution [closed]
I am looking for a simple trouble ticketing solution for my website.
I am trying to avoid using emails for tracking problem that the users of my site would face,so I wanted a web based solution.
Apart ...
0
votes
2answers
107 views
An issue tracker with per-issue access control
I am looking for an issue tracker/bug tracker where I can decide access control on a per-issue basis. Issue trackers I've seen (trac, redmine, JIRA) each do that on a level of project, so I'd have to ...
-1
votes
1answer
135 views
something similar to github issues? [closed]
I'm searching for a web app like github issues but not limited to github projetcs.
There are a lot of alternative but I think that github issues is something fanstatsic with a fast interface and all ...
