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5
votes
0answers
567 views

Sort GitHub issues by priority (or by labels)

I maintain projects with hundreds/thousands of issues, and find it impossible to switch to GitHub, because GitHub's issue tracking does not allow sorting. As a workaround, I use custom labels to set ...
4
votes
4answers
523 views

Free issue reporting software? [closed]

I'd like users to be able to go to a website to report bugs and feature requests for my software without logging in. Nice to haves: a report listing the status of issues. an API so ...
4
votes
1answer
222 views

A bug tracker service that can can also handle user feedback and community support?

Shipping date for the 1.0 of our product is nearing. It has known issues and missing features, but we'd like to release early, be transparent about missing stuff, and be responsive and prioritised on ...
3
votes
3answers
613 views

Ticket/Issue/Bug Tracking system with API [closed]

I'm looking for a system to track bugs that has an API that I can query to show information in the admin panel I'm developing. I've used Kayako in the past with a Web hosting company that seemed to ...
3
votes
1answer
221 views

How to Migrate Tickets from Zendesk to Vision Helpdesk?

We are running two instances of Zendesk for managing support for our two companies it cost us around $100 per month but now we have found more cheap solution Vision Helpdesk at $30 per month unlimited ...
3
votes
0answers
137 views

Making Fields Required in Mantis

I am running Mantis 1.2.11 and want to enforce certain fields (in addition to the default required) to be filled out before submitting a new issue. After searching for a while and looking in the ...
2
votes
1answer
429 views

Support tracker with hooks into Bugzilla?

My company uses Bugzilla for issue tracking. Part of my responsibilities include handling customer emails for feature requests and issue resolution. If we intend to add/fix something the customer ...
1
vote
1answer
93 views

Web service / email gateway to manage support for multiple sites [closed]

Our company hosts multiple sites, and as such have multiple support emails (ex: support@site1.com, support@site2.com). We're struggling to find a good web service that will help us collect all support ...
1
vote
0answers
164 views

Dead-simple bug / issue tracker with private links? [closed]

I'm looking for a very simple bug tracker, in the spirit of 16bugs.com, that would also provide a means to generate a "private link", ie. a link with a token at the end that would allow me to provide ...
0
votes
2answers
368 views

web based source control management software

not sure if this is the right place, but hopefully someone might have thoughts on a solution/vendor. Starting to spec out a project that will require multiple (50-100) developers to be able to ...
0
votes
1answer
16 views

Sequential to-do list using GitHub issues

At my company we are using GitHub issues to track issues, bugs, tasks, etc. We have tags for priorities but that is not working really well. What we would like to do is to build a list of tasks that ...
0
votes
1answer
148 views

best web based trouble ticketing solution [closed]

I am looking for a simple trouble ticketing solution for my website. I am trying to avoid using emails for tracking problem that the users of my site would face,so I wanted a web based solution. Apart ...
0
votes
2answers
123 views

An issue tracker with per-issue access control

I am looking for an issue tracker/bug tracker where I can decide access control on a per-issue basis. Issue trackers I've seen (trac, redmine, JIRA) each do that on a level of project, so I'd have to ...
0
votes
1answer
48 views

How to report a bug to a GitHub project, that is missing an issues page?

I wanted to try out this project for recording audio files to Android, libogg-vorbis-android. Unfortunately, it looks like the project is missing some files that weren't added and committed to the ...
0
votes
1answer
115 views

Open Source Ticket/Issue Tracker for Non-Profit

I am looking for an open source solution for work/customer management for a Non-Profit. Right now we use email for everything and it’s a mess. Here is what I would like to do: Create tickets that ...
0
votes
1answer
39 views

How to change labels in Sourceforge bug tracker

I am working on a project (Maxima) hosted at Sourceforge. I am thinking about changing some labels. For example, if a label is now "Foo Bar" I might want it to be just "Bar". Is there a way to change ...
-1
votes
1answer
205 views

something similar to github issues? [closed]

I'm searching for a web app like github issues but not limited to github projetcs. There are a lot of alternative but I think that github issues is something fanstatsic with a fast interface and all ...