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Gateways, TLS certificate DN and TLS certificate issuer CA

We have a client that is going to be sending his emails via TLS encryption and he is asking some information from us. He sent us a form to fill in and I have 3 fields to complete and I have no idea ...
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Can I refuse Postini to Gmail transition?

As you may know, Postini is to be shut down "soon" and every customer is asked to migrate to Gmail only. However, there are real regressions. Some of our Postini configuration cannot be replicated ...