1
vote
1answer
62 views
+50

Convert an email ID into mailing list

I have an email ID for "Support" which is wide spread. I would now like to convert the same email ID into a mailing list so that a set of people would act as operators and start serving the support ...
6
votes
3answers
178 views

How do I see in Gmail whether other people in my team are replying to the same email?

My team uses email for providing support to users. All support emails are CC'ed to the support team mailing list. But sometimes it can still happen that two people in the team are replying to the same ...