The tag has no wiki summary.

learn more… | top users | synonyms

6
votes
3answers
178 views

How do I see in Gmail whether other people in my team are replying to the same email?

My team uses email for providing support to users. All support emails are CC'ed to the support team mailing list. But sometimes it can still happen that two people in the team are replying to the same ...
5
votes
1answer
523 views

Can I send support questions to Google via email?

I've got an issue with a Google app that is nonstandard, so I'd like to write a detailed explanation to the Google support team instead of using the standard forms. Which address do I have to send my ...
2
votes
1answer
198 views

Youtube “Premium” Channels

I was watching Haley DavidsonĀ“s Youtube Channel And was wondering how were they able to do that flash slideshow at the beginning? Is this because of a partnership like this one? Is it the same as ...
2
votes
1answer
1k views

How do I sort search results by date in Google Support Forums?

Google's official support forums leave a lot to be desired as far as finding helpful information (they really should be powered by StackExchange!) Is there any way to sort search results by date ...
2
votes
1answer
517 views

Service tag urls

I like to keep links to my various laptop support pages in my wiki. Dell makes it easy if you know the service tag. ...
2
votes
0answers
112 views

How to get a reply to a Trademark Issue from Twitter Support?

I'd like to have a certain unused Twitter username. The name is one of the trade names of my company. I reported a Trademark Issue via Twitter's form three weeks ago, but nothing has happened since. ...
1
vote
1answer
54 views
+50

Convert an email ID into mailing list

I have an email ID for "Support" which is wide spread. I would now like to convert the same email ID into a mailing list so that a set of people would act as operators and start serving the support ...
1
vote
2answers
583 views

Is there a way to get a quick answer from Facebook support team?

It's been several weeks and several emails, still no answers. I suspended my account because I suspected that it was hacked. I've been trying to get it reactivated through Facebook reactivation ...
1
vote
1answer
148 views

Help-Desk tool to aggregate conversations about a particular problem?

We're a web company (600 employees) and sell products to SMEs. Each transaction gets a number (say 1532) and sometimes there are problems with producing this product, caused by different departments. ...
1
vote
0answers
234 views

How to disable twitter comments?

Some of the twitter users who I follow disables reply feature. There a always a reply button but, when I post a message, it won't shown in expanded message. To be more specific, a journalist posts a ...
1
vote
0answers
61 views

Google Groups: Tool for a moderation team to monitor which threads have been solved?

We are 7 people answering questions on a 20 messages/day Google Group. We try to resolve all problems. How to make sure no question is left behind? Also, if it could allow us to focus on ...
1
vote
1answer
93 views

Web service / email gateway to manage support for multiple sites [closed]

Our company hosts multiple sites, and as such have multiple support emails (ex: support@site1.com, support@site2.com). We're struggling to find a good web service that will help us collect all support ...
-1
votes
1answer
3k views

How to contact someone from Twitter support

I tried to contact Twitter support but they sent me an automated generic reply. I need to contact a real person; do you know any mail address of somebody from the staff? Or somewhere where I can reach ...