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Amazon does indeed send an email to some owners of a product when a question about that product is posted. This article mentions that Jeff Bezos (CEO of Amazon) wrote the following in a letter to shareholders: From a product page, customers can ask any question related to the product. [...] We then route these questions to owners of the product. The ...


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I'm fairly certain Amazon does NOT email customers who have previously purchased an item when new questions appear. I do believe Amazon does email the vendor, as I have had answers to my questions. And the sellers of items where my questions were left unanswered are obviously not Amazon savvy, as there is generally quite a bit of info missing from their ...



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