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Go to and download the app. Click the Connect with Facebook button. Connect with Facebook button on Friends to Gmail and Google+ Click Load Friends. Load Friends button on Friends to Gmail and Google+ You’ll get the odd-looking screen below. What it does is prepare the file to be transferred to a Gmail-compatible CSV (...


I work for Cognito Forms support. If you will file a support request (by logging into your account and then clicking on your name in the top right corner and selecting Support) then we can assist you in getting a good export of your data.


Actually, Google Sheets exports to CSV using UTF-8. In Excel, instead of using double-click to open a CSV file, use the Text Import Wizard as it allows to select the "File origin". On the "File Origin" field, select 65001: Unicode (UTF-8).

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