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I found a way to get around it. Go to Google contacts and edit their name. Go back on your phone and to their conversation. Wait 5 to 10 minutes. Click on the conversation with said person and then add them to a group conversation with themselves. The contact should then be force updated to take up the new name. If it does not work, repeat the ...


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This post helped me with the same problem: https://productforums.google.com/forum/#!topic/gmail/guDL_NmcTk4 Basically, I used the old Contacts UI to change contact name. Open Gmail Contacts On the left side, click More Click Leave the Contacts preview (this brings you to old UI) Edit contact Save



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