We're using Google Apps (or Gsuite, as it's called now) to manage Gmail emails on our own domain name; let's call it domain.com
. We're also using a domain alias, let's call it alias.com
.
I have just suspended a user, john
, and I want to forward his email to another account. As suggested here, I have:
- renamed the
john
account tojohn.suspended
- removed the automatic alias
[email protected]
fromjohn.suspended
- added
[email protected]
as an alias for the user I want to forward the email to
While it seems to work for [email protected]
, it doesn't work for [email protected]
, I receive a non-deliverable notification because "the user is suspended".
When I look at the john
account, there are indeed 2 aliases left:
But I cannot remove these aliases: they don't have the "remove" link next to them.
I don't care about the latter, but [email protected]
is a big issue: this is precisely the email I wanted to redirect.
How can I remove the email alias [email protected]
from the john
account?