I keep adding new members to my custom audience, but the Facebook ad manager says that the Audience is only 300 members. I've uploaded about twice that.

Also, I have a re-targeting audience based on a pixel on my website and it's also topped out at 300 members.

Either there is a limit to the number of audience members, or the ad manager doesn't tell you the total members in your custom audience.

Any ideas?

1 Answer 1


From Facebook for developers FAQ:

Q: How many audiences can I create?

A: At this time, there is a maximum of 10000 Custom Audiences from your Website that can be created in a single account.

See the Hailey's answers from Facebook Help Team on this topic:

There's no maximum to the number of people you can add to your audience, but keep in mind you can only add 10,000 people at a time.

  • Yes, but my account says I have 300 members. Exactly 300. I've uploaded over 600... something's screwey.
    – Mark Hall
    Dec 27, 2016 at 10:49

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